Frequently Asked Questions

What Would You Like to Know?

We hope we've provided as much information as possible for prospective parents, including our wide range of childcare services and some of our testimonials. If you’d like to know more, check out our frequently asked questions or simply give us a call. We’ll be happy to give you the answers you need.

How long can I book babysitting services?

Every service is a minimum of 2 hours. Sitters can provide a service up to 12 hours. Need more time? Contact us.

When do I pay?

Once a booking rep has checked availability, an invoice will be sent. Full payment is required prior to the day of service. Invoices are active for 24 hours. After 24 hours and an unpaid invoice, the held booking will be released.

What if I need to cancel?

Cancel 48 hours in advance by contacting the Baby-Sitters Club RVA at 804-874-8913 and receive a full refund.  Within 48 hr hours prior to service, no refund will be provided.